Great Lakes Student Loans Customer Service

Great Lakes Student Loans Customer Service

6 min read


Great Lakes Student Loans Customer Service provides financial assistance to students pursuing higher education. In addition, they provide services to help individuals who have been laid off and need some cash flow until they find employment again. Their goal is to assist those who want to pursue their educational goals without being burdened by student loan debt.

To get started, go to for instructions on how to establish a myStudentLoan account. From there, you can sign-in, check your payment history, review repayment options, and much more. There are 5 different ways to repay your loans. You will also receive a monthly statement that shows the amount paid each month. If you believe your payments are incorrect, you can call customer service at 866-967-8907 or email them at

You can log in using your username and password, then select “Contact Us” under any of the following sections: About Us, Contact Information, Resources, and FAQs.

Another option is to fill out a request for information (RFI) via the website. RFI requests are sent directly to the organization requesting the information. You can fill out your own RFI, or you can use the template provided by Great Lakes Student Loans to make your requests. It may take several days to receive responses to your requests.

Finally, you can send Great Lakes Student Loans a letter by mail. Simply print the letter from your computer and mail it to the address listed below.

Great Lakes Student Loans Customer Service

How do I get student loan forgiveness?

Student loans have changed over time, and today’s students face different challenges than they did when their parents borrowed money for college. Today, more than 70 percent of borrowers will graduate with some type of debt. And many of them will struggle to pay back those debts despite earning decent salaries right out of school. If you are struggling to repay your loans, we may help! Contact us at 1-855-424-8794.

Are my payments covered under federal financial aid?

The Department of Education (DOE) provides funds to cover the full cost of your tuition if you qualify for federal financial aid. The amount of funding varies depending on your circumstances. You should contact your lender or the DOE directly for details.

Can I defer payments?

You may request a payment deferral on your Federal Direct Stafford Loan if you meet certain criteria. Your future income level determines whether you are eligible for this option.

What happens if I default?

If you miss a scheduled payment, the outstanding balance on your Federal Direct Stafford is placed into collections. Once these funds are collected, they are applied toward any outstanding balances owed.

When can I expect repayment relief?

Repayment assistance programs vary by borrower and plan. For example, some plans allow borrowers to finance their loans after paying off 10 percent of the original balance; others offer extended forbearances or deferred interest payments. Please contact our customer service team at 1-855-224-8794 for more information about eligibility and options.

Great Lakes Student Loans Customer Service

What is the best way to contact Great Lakes?

Please visit our website at where we have provided general answers to some frequently asked questions. You may also call us at 800-927-6537 or email us at

How do I make payments?

We accept all major credit cards (Visa, MasterCard, American Express) via automatic payment service. We also offer electronic check deposit if you prefer.

Do I need a bank account to make payments?

Yes. Payments using a bank account are processed electronically. If you wish to use this option, please select “Payment From Account” under the “Select Payment Type” section.

Can I pay my loan online?

You can order a ppaid debit card online; however, you will still need to provide a valid checking account number.

Is it possible to make monthly payments over several months?

Yes. 6. I received a phone message indicating that my application was denied; how do I appeal this decision?

If you believe that the information you submitted to our company was incorrect, incomplete, or otherwise does not meet our criteria for approval, please contact us immediately. Any communication should be directed to customer service by calling 1-800-927-6536, Monday – Friday 9AM – 5PM Central Time.

When would I receive notification regarding final approval or denial of my loan request?

Once you have been notified by our company regarding your eligibility for a loan, we will send you an email stating that your request has either been approved or dened. Your notification will state whether your loan application was approved or denied and what documents were requested. Please keep in mind that our processing time varies depending on the type of loan requested.

Great Lakes Student Loans Customer Service

The GreatLakesStudentLoansAuthority (GLSLA) is committed to helping students achieve their educational goals at competitive rates. GLSLA offers flexible loan products and services, geared toward assisting its clients in accessing credit, regardless of a client’s credit history, current financial situation or future income potential. We work with both public and private institutions to provide our clients access to affordable student loans and credit cards.

The Great LakesStudentLoansAuthority(GLSLA) is dedicated to providing each client with excellent customer service and knowledge regarding various student loan options. Our team members are highly trained and ready to answer any questions or help out wherever they can.

Students from across the United States have flocked to the University of Michigan to take advantage of the school’s low cost tuition and gain admission to a world-class university.

Great Lakes Student Loans Customer Service

StudentLoansForever GreatLakesCustomerService StudentLoansTips

The Great Lakes customer service team loves helping customers! We want to make sure you get the best experience investigating student loan options! Check out our blog for some great tips, tricks, and insights on how to navigate the company’s platform and get the answers you need.

While we have been known to eat some of our own dog food, in the case of student loans, we take our customer service seriously. Here are 10 things to know about Great Lakes’ customer service, along with some tips on getting the help you need, whether you’re dealing with the website or over the phone:

You’ll always find us here first. That means if you call after hours, you won’t just talk to someone who doesn’t actually work at Great Lakes anymore; they’ll still answer your question.

If you don’t find what you need on the site, please let us know. Our dedicated customer service agents are ready to walk you through your options and find the right solution for your situation.

While our customer service representatives may not be able to offer you a free loan (we are not a bank), they can certainly give you lots of information on what you should expect with respect to interest rates and fees.

If you need to speak with a real person, feel free to reach out to us. Just remember that while you might think you’re speaking with a human being, you’re actually talking to a computer program. So, you might want to keep it short and sweet – sometimes even shorter than 140 characters.

Have you ever tried Googling yourself? Did you know your Google search could show up on your credit report? If you do something similar, we recommend searching your name + Great Lakes.

Are you trying to figure out if you qualify for a certain kind of loan? Sometimes we’ll refer you to a different department based off your application. If you’d rather talk to someone directly, try calling 1-800-342-5393.

Speaking of the 800 number, no matter where you are in the world, you can dial 888-922-5343 to reach a live agent.

If you’ve decided to apply for a student loan, there’s a good chance you’ll be asked a series of questions about your income and expenses. These questions aren’t just for determining your eligibility for a particular kind of loan. They can also affect your credit score. Be prepared by reviewing these questions before submitting an application.

When you sign up for the app, you’ll notice a link to your email address. Your email address is stored in order to verify your identity when you submit an application. However, once you’ve submitted your application, you’ll receive a confirmation message via email. Keep that message handy for any follow-ups that may be necessary during the approval process.

Finally, if none of those tips help, try contacting the Federal Trade Commission. They were founded to protect consumers like you and me, and their complaint center will explain how to file a claim if you believe you weren’t treated appropriately. Again, though, you probably shouldn’t have to go this route.

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