Citizens Bank Student Loans Log In

Citizens Bank Student Loans Log In

3 min read


Logging into your account

Enter your user name, password or email address that you use to log in to your Citizen’s Bank Student Account (SBA). You may need to verify your identity using your school ID card. If you have forgotten your password, call us at 864-929-0202. Remember: Our customer service representatives won’t ask you for your Social Security number. If we need information about your billing account, we’ll only ask for your account number.

Making payments

After you’re logged in, you can pay all or some of your current balance and future charges. To make a payment, click Pay Now. You can choose either a check, debit card, credit card or ATM card. If you select a check, you’ll have 2 weeks after our scheduled due date to mail it to us. After 30 days, your bill is considered past due and subject to collection fees and penalties. If you decide not to make any payments, we’ll continue charging interest on the amount owed until you do.

Making changes to your account

You can change your student loan payment options, view your account history, request copies of your bills, and even change your mailing address if you’ve moved since opening your account. To make these changes, you first need to know your current User Name and Password. Please enter them below. Your User Name and Password will be remembered when you return to your account page.

To change your User Name or Password, click Change User Name/Password. If you have trouble remembering your User Name or password, contact Customer Service. We’ll help you remember it or reset it. To reset your User Name or Password or troubleshoot your login problem, call 866-822-1030 between Monday – Friday 9AM-9PM Eastern Standard Time.

A confirmation message should appear immediately. If you receive no confirmation message, please try again later.

If you still cannot access your account, please send us your telephone number along with the following additional information:

Your full name

Your phone number

The last four digits of your SSN

The exact error you received when trying to log in

Once we’ve confirmed your identity, we’ll give you instructions on how to complete the transaction.

Citizens Bank Student Loans Log In

Login ID

This code should be entered after logging into your account at (or any website where Citizens Bank is listed) and before entering your password. If you are unable to locate this information, contact Citizens Bank Customer Service.


You already have your password. Enter it again.

Billing Information

Enter your billing information below. You may enter your payment method number and/or amount above.

Billing Method Number: 1111111111


Payment Amount: $10.00

Total Due: $10.00

Citizens Bank Student Loans Log In


Please enter your Username and Password below. If you don’t know your password, please click here.



If you have any questions about logging into your account, email us at

Citizens Bank Student Loans Log In

Author Name: Citizens Bank

Date Created: 2017-08-01T13:26:00.000Z

Description: Learn how to log in to your student loan account. Watch the video below for step-by-step instructions.

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Tags: StudentLoans LogIn BankOfAmerica

License: No License Necessary

This video shows you how to create a new Customer Account using our online banking tools.

Citizens Bank Student Loans Log In

2. Click on ‘Student Loan’ tab at top right

Enter your email address and last name (or click on ‘Log On’ button)

After entering info, select ‘My Account’ under ‘Personal Information’

Select ‘Apply’ under ‘Financial Services’

Follow instructions to apply online or print out application and mail to Citizens Bank

After applying online or printing application out, request official letter confirming loan status.

If you have not done so already, you should add Citizens Bank as a default savings account holder in your online banking system.

You should then be able to log on and access your student loans. You will need your username and password to gain access. 10. Once logged in, look for ‘Manage My Loans’ link. Under ‘Loans’, choose ‘Edit Loan Info’ option

11. Now edit loan information. For example, enter your current interest rate and any special terms, e.g., grace period.

12. Check ‘Loan Status’. It should show you what type of repayment plan you qualify for, and whether you are currently repaying or planning to repay.

13. If you are having trouble logging into your account, try going back to step 1 and entering your email again. In some cases, it may take several tries before you can log into your account successfully.

14. When you feel ready, go ahead and set up payments.

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